DATA RETENTION POLICY
This Policy explains how Parkanize collects, stores, retains, and deletes Personal Data.
1. GENERAL PRINCIPLE
- Operate and improve the Platform
- Process bookings and payments
- Protect users from fraud
- Support dispute resolution
- Meet UAE legal obligations
- Maintain building security
After the retention period ends, data is securely deleted or anonymized.
2. RETENTION PERIODS
2.1 KYC Documents
Retention: 24 months after account closure
2.2 Booking & Transaction History
Retention: 7 years
2.3 Access Logs
Retention: 24 months
2.4 Residency Declarations
Retention: 24 months
2.5 Communication Records
Retention: 24 months
2.6 Technical Logs & Analytics
Retention depends on providers (Google, Firebase, Stripe)
2.7 Payout Logs
Retention: 7 years
2.8 Fraud Records
Retention: 7 years
3. ACCOUNT DELETION REQUESTS
- Account is deactivated immediately
- Data retained only if legally required
- Sensitive data deleted after retention period
- Backups may remain for up to 90 days
Data related to financial, fraud, or disputes cannot be deleted until legal periods expire.
4. EXCEPTIONS TO DELETION
- Ongoing fraud investigation
- Legal disputes
- Legal obligations
- Trespassing violations
- Audit requirements
5. DATA SECURITY
- Encryption at rest and in transit
- Access control
- Regular audits
- Fraud monitoring systems
- Secure cloud storage
6. CHANGES TO THIS POLICY
Parkanize may update this policy at any time. Continued use means acceptance.
7. CONTACT
Email: info@parkanize.com
Company: Parkanize L.L.C-FZ
Address: Meydan Grandstand, 6th Floor, Dubai, UAE